Cancellation policy

Subscription Policy — HIM+

Last updated: May 2026

PLEASE READ BEFORE SUBSCRIBING

The HIM+ subscription is a commitment plan, not a flexible month-to-month plan.

When you select the subscription option at checkout, you are agreeing to your initial order plus three (3) recurring subscription payments  a total of four (4) charges to your payment method.

Cancellation is not available before those three recurring payments have been completed.

If you do not want a recurring commitment, please select the one-time purchase option instead. It is available on every product page and at checkout.

1. Overview

HIM+ offers optional subscription plans that allow customers to receive products on a recurring basis.

By subscribing, you agree to the terms described in this Subscription Policy, which forms part of our Terms of Service.

Subscriptions are entirely optional and must be actively selected by the customer during checkout. A one-time purchase option is always available as an alternative.

2. Customer Consent

Subscriptions are not pre-selected, pre-checked, or applied by default on our website. No customer is enrolled in a subscription without taking a deliberate action.

To subscribe, a customer must:

  1. Actively select the subscription option on the product page or at checkout;
  2. Review the subscription summary displayed before payment, which states the recurring amount, the billing frequency, the number of committed payments, and the total amount payable over the commitment; and
  3. Complete the checkout process.

By selecting the subscription option and completing your purchase, you confirm that:

  • You voluntarily and knowingly opted into a subscription plan.
  • You understand that your payment method will be charged on a recurring basis without further action or notice from you.
  • You understand and accept the minimum commitment described in Section 3.
  • You understand that the subscription option was optional and that a one-time purchase alternative was available to you.

Your subscription is activated only after you manually select the subscription option and complete checkout.

3. Minimum Commitment — Three (3) Recurring Payments

When you subscribe to a HIM+ subscription plan, you agree to a minimum commitment of three (3) subscription billing cycles, in addition to your initial purchase.

This means:

Charge Description
Charge 1 Initial purchase, made at checkout — not counted toward the commitment
Charge 2 Recurring subscription payment 1 of 3
Charge 3 Recurring subscription payment 2 of 3
Charge 4 Recurring subscription payment 3 of 3 — commitment fulfilled

The initial purchase is a standalone order and is not counted as one of the three committed subscription payments.

Cancellation becomes available only after all three (3) recurring subscription payments have been successfully processed. After that point, the subscription continues on a flexible basis and may be cancelled at any time under Section 6.

By completing your subscription purchase, you acknowledge and agree to this minimum commitment.

4. Total Cost of the Commitment

Before payment, the checkout page displays:

  • the recurring charge amount;
  • the billing frequency;
  • the number of committed payments (three); and
  • the total amount you will be charged over the full commitment.

You are responsible for reviewing this summary before completing your order. Placing the order confirms your acceptance of the total amount shown.

5. Billing & Recurring Payments

Following your initial purchase, your selected payment method will be automatically charged according to the subscription frequency selected at checkout.

Recurring charges occur on the same day of each billing cycle whenever possible. If that day does not exist in a given month, the charge occurs on the closest available date.

All payments are processed securely through our authorized payment providers. Charges appear on your statement under the descriptor shown in your order confirmation email.

You will receive an order confirmation email for each recurring charge.

6. Subscription Cancellation

Subscriptions may be cancelled once the three (3) required recurring subscription payments have been completed.

To cancel, contact our support team at contact@forhimplus.com from the email address associated with your order. We confirm every cancellation request in writing.

Cancellation requests must be received at least 48 hours before your next scheduled billing date to prevent the next charge. Requests received after that point take effect on the following cycle.

7. Failed Payments

If a subscription payment fails:

  • We may retry the payment using the payment method on file, over a period of up to fourteen (14) days.
  • Your subscription may be paused or cancelled if payment cannot be successfully processed.
  • Any outstanding commitment remains applicable until the three required subscription payments have been completed. Pausing or replacing a payment method does not reduce the number of committed payments.

You are responsible for keeping your payment information valid and up to date.

8. Disputes and Chargebacks

If you believe a charge is incorrect, please contact contact@forhimplus.com before initiating a dispute with your bank or card issuer. We respond to all subscription enquiries within two (2) business days and resolve billing errors promptly.

For every subscription order, we retain records of your opt-in at checkout, including the date, time, and the subscription terms displayed to you at the moment of purchase, together with your order confirmation emails and delivery records. These records are provided to the payment network in the event of a dispute.

Filing a chargeback does not cancel your subscription or remove your outstanding commitment.

9. Subscription Modifications

We reserve the right to modify or discontinue our subscription program at any time. Changes do not apply retroactively to commitments already in progress. Where changes materially affect an existing subscription, we notify affected customers in advance whenever reasonably possible.

10. Refunds

Subscription purchases remain subject to our Return & Refund Policy.

Subscription payments that have already been processed are non-refundable, except where a refund is required by applicable law or granted at our sole discretion.

11. Customer Responsibility

Customers are responsible for:

  • Reviewing their order and the subscription summary before completing checkout.
  • Understanding that a subscription purchase involves recurring, automatic billing.
  • Understanding that the initial purchase is separate from, and additional to, the three-payment commitment.
  • Understanding that cancellation is unavailable until the three recurring payments are complete.
  • Keeping their payment information valid and up to date.

By completing a subscription purchase, you confirm that you knowingly and voluntarily opted into the subscription plan and agree to every term in this Subscription Policy.

12. Statutory Rights

Nothing in this Policy limits any right you hold under mandatory consumer protection law in your country of residence, including any statutory right of withdrawal or cancellation. Where such a right applies, it prevails over the commitment terms above.

13. Contact

HIM+ Customer Support contact@forhimplus.com